Phone Systems

CBS partners with industry leaders to provide the best in voice & communications solutions.

Phone Systems by CBS

Communication is essential to running a successful business.
CBS specializes in on-premise and cloud-hosted phone systems to meet the needs of our customers, backed by our excellent installation and support service.

We provide the best return on your investment in a new phone system.

Hand pressing button showing phone system options

Traditional vs Cloud Phone System


  • Deployed in your building
  • Ownership expenses reduce over time
  • Advanced features and software integrations
  • Allows for the use of SIP lines

Cloud Hosted

  • Requires stable internet connection
  • No costs of initial installation or maintenance
  • Ability to easily make additions and changes
  • Supports freedom of working remotely

Phone System Functionality

Everything you need to run your business in one robust and reliable communication solution.


  • Caller Queues
  • Voice to Email /w Transcription
  • Group Ringing
  • Intercom and Paging
  • Use current VoIP Service


  • PA Systems
  • Pharmacy IVR
  • Fax Machines

Key Features

  • Department Groups
  • Directory Dialing - Programmable Phone Book
  • Multiple Call Handling

Advanced Features

Call recording log

Call Recording

  • Integrates into existing systems
  • Record all external calls
  • Peace of mind by providing over-the-phone auto service quotes
Call reporting document with stats

Call Reporting

  • Canned Reports
  • Cradle to Grave reporting
  • Customized reports
  • Report creator wizard
  • Reports Scheduler
  • Threshold alerts
Call queueing for customers

Call Queuing

  • Informs customers of their place in queue
  • Informs customers of their estimated wait time
  • Allows queue callback
  • Useful in busy service department centres
Desk phone for business

Desk Phones

CBS provides analog, digital, IP and full PBX phone systems that allow you to start small and grow with your business.

Features include:

  • Voicemail & auto-attendant
  • Conferencing
  • Paging to phone speakers or PA system
  • System monitoring & management
Wireless phones for business

Wireless Phones

Now available as a smartphone, for more functionality while keeping the security of an in-house wireless device.

More than just a phone, this device has...

  • Built-in barcode scanner
  • Push-to-talk (PTT) broadcast messages
  • Integrate with walkie-talkies through the CBS Call Box system
  • Custom Android Apps designed by CBS

Options & Accessories

CBS provides several additional options and accessories for your phone system, including:
  • Wired & Wireless Headsets
  • Boardroom Conference Phones
  • Audio & Video Conference Bridge
  • Fax Services (Traditional, Web, Email)
Boardroom conference video call
Headset microphone for phone system on a stand
Boardroom conference phone for business