Phone Systems
CBS partners with industry leaders to provide the best in voice & communications solutions.
Phone Systems by CBS
Communication is essential to running a successful business.
CBS specializes in on-premise and cloud-hosted phone systems to meet the needs of our customers, backed by our excellent installation and support service.
We provide the best return on your investment in a new phone system.
Traditional vs Cloud Phone System
Traditional
- Deployed in your building
- Ownership expenses reduce over time
- Advanced features and software integrations
- Allows for the use of SIP lines
Cloud Hosted
- Requires stable internet connection
- No costs of initial installation or maintenance
- Ability to easily make additions and changes
- Supports freedom of working remotely
Phone System Functionality
Everything you need to run your business in one robust and reliable communication solution.
Benefits
- Caller Queues
- Voice to Email /w Transcription
- Group Ringing
- Intercom and Paging
- Use current VoIP Service
Integration
- PA Systems
- Pharmacy IVR
- Fax Machines
Key Features
- Department Groups
- Directory Dialing - Programmable Phone Book
- Multiple Call Handling
Advanced Features
Call Recording
- Integrates into existing systems
- Record all external calls
- Peace of mind by providing over-the-phone auto service quotes
Call Reporting
- Canned Reports
- Cradle to Grave reporting
- Customized reports
- Report creator wizard
- Reports Scheduler
- Threshold alerts
Call Queuing
- Informs customers of their place in queue
- Informs customers of their estimated wait time
- Allows queue callback
- Useful in busy service department centres
Desk Phones
CBS provides analog, digital, IP and full PBX phone systems that allow you to start small and grow with your business.
Features include:
- Voicemail & auto-attendant
- Conferencing
- Paging to phone speakers or PA system
- System monitoring & management
Wireless Phones
Now available as a smartphone, for more functionality while keeping the security of an in-house wireless device.
More than just a phone, this device has...
- Built-in barcode scanner
- Push-to-talk (PTT) broadcast messages
- Integrate with walkie-talkies through the CBS Call Box system
- Custom Android Apps designed by CBS
Options & Accessories
CBS provides several additional options and accessories for your phone system, including:
- Wired & Wireless Headsets
- Boardroom Conference Phones
- Audio & Video Conference Bridge
- Fax Services (Traditional, Web, Email)
