{"id":7306,"date":"2024-10-09T09:33:24","date_gmt":"2024-10-09T12:33:24","guid":{"rendered":"https:\/\/cbsunified.com\/copy\/?page_id=7306"},"modified":"2025-06-17T15:36:19","modified_gmt":"2025-06-17T18:36:19","slug":"phone-systems","status":"publish","type":"page","link":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/","title":{"rendered":"Phone Systems"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e7306-e1 m5my-0 m5my-1 m5my-2 m5my-3 m5my-4 m5my-5\" style=\"--tco-dc5my-0:url(https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg);\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\"><\/div><div class=\"x-bg-layer-upper-color\"><\/div><\/div><div class=\"x-row x-container max width e7306-e2 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-r m5my-s m5my-18 m5my-19\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e3 m5my-1r m5my-1s m5my-1t m5my-1u\"><hr class=\"x-line x-hide-sm x-hide-xs e7306-e4 m5my-20 m5my-21\"\/><div class=\"x-text x-text-headline e7306-e5 m5my-23 m5my-24 m5my-25 m5my-26 m5my-27 m5my-28 m5my-29\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h1 class=\"x-text-content-text-primary\">Phone Systems<\/h1>\n<\/div><\/div><\/div><hr class=\"x-line e7306-e6 m5my-2l\"\/><div class=\"x-text x-content e7306-e7 m5my-2m m5my-2n m5my-2o m5my-2p m5my-2q m5my-2r\">CBS partners with industry leaders to provide the best in voice & communications solutions.<\/div><hr class=\"x-line x-hide-sm x-hide-xs e7306-e8 m5my-20 m5my-21\"\/><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e9 m5my-0 m5my-6 m5my-7 m5my-8\" id=\"traditional\"><div class=\"x-row x-container max width e7306-e10 m5my-m m5my-n m5my-p m5my-q m5my-t m5my-u m5my-v m5my-1a m5my-1b\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e11 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e12 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2c m5my-2d m5my-2e\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\"><span style=\"color: #9a1d20;\">Phone Systems<\/span> by CBS<\/h2>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e13 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><p>Communication is essential to running a successful business. <br \/>\nCBS specializes in on-premise and <a href=\"http:\/\/cbsunified.com\/copy\/services\/cloud-phone-systems\/\">cloud-hosted phone systems<\/a> to meet the needs of our customers, backed by our excellent installation and support service.<\/p>\n<p>We provide the best return on your investment in a new phone system.<\/p><\/div><\/div><div class=\"x-col e7306-e14 m5my-1t m5my-1u m5my-1v m5my-1w\"><span class=\"x-image e7306-e15 m5my-32 m5my-33 m5my-34 m5my-35\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/voip-features-1024x683-1.jpeg\" width=\"1024\" height=\"683\" alt=\"Hand pressing button showing phone system options\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e16 m5my-0 m5my-3 m5my-4 m5my-5 m5my-9 m5my-a m5my-b m5my-c\" id=\"cloudphone\"><div class=\"x-row x-container max width e7306-e17 m5my-m m5my-o m5my-p m5my-q m5my-r m5my-s m5my-w m5my-18 m5my-1c\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e18 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e19 m5my-24 m5my-26 m5my-27 m5my-28 m5my-2a m5my-2c m5my-2d m5my-2e m5my-2f\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\"><span style=\"color: #9a1d20;\">Traditional<\/span> vs <span style=\"color: #9a1d20;\">Cloud<\/span> Phone System<\/h2>\n<\/div><\/div><\/div><div class=\"x-grid x-container max width e7306-e20 m5my-3a\"><div class=\"x-cell e7306-e21 m5my-3b m5my-l\" data-x-effect=\"{&quot;durationBase&quot;:&quot;300ms&quot;}\"><div class=\"x-text x-text-headline e7306-e22 m5my-23 m5my-24 m5my-26 m5my-27 m5my-28 m5my-2b m5my-2d m5my-2e m5my-2g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Traditional<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e23 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2v\"><ul>\n<li>Deployed in your building<\/li>\n<li>Ownership expenses reduce over time<\/li>\n<li>Advanced features and software integrations<\/li>\n<li>Allows for the use of SIP lines<\/li>\n<\/ul><\/div><\/div><div class=\"x-cell e7306-e24 m5my-3b m5my-l\" data-x-effect=\"{&quot;durationBase&quot;:&quot;300ms&quot;}\"><div class=\"x-text x-text-headline e7306-e25 m5my-23 m5my-24 m5my-26 m5my-27 m5my-28 m5my-2b m5my-2d m5my-2e m5my-2g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Cloud Hosted<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e26 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2v\"><ul>\n<li>Requires stable internet connection<\/li>\n<li>No costs of initial installation or maintenance<\/li>\n<li>Ability to easily make additions and changes<\/li>\n<li>Supports freedom of working remotely<\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e27 m5my-0 m5my-3 m5my-4 m5my-5 m5my-6 m5my-7 m5my-c m5my-d m5my-e\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\"><\/div><div class=\"x-bg-layer-upper-color\"><\/div><\/div><div class=\"x-row x-container max width e7306-e28 m5my-m m5my-o m5my-p m5my-q m5my-u m5my-v m5my-x m5my-y m5my-z m5my-1a m5my-1d\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e29 m5my-1t m5my-1u m5my-1x\"><div class=\"x-text x-text-headline e7306-e30 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2c m5my-2d m5my-2e m5my-2h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Phone System <span style=\"color: #9a1d20;\">Functionality<\/span> <\/h2>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e31 m5my-2n m5my-2r m5my-2s m5my-2t m5my-2w m5my-2x\">Everything you need to run your business in one robust and reliable communication solution.<\/div><div class=\"x-text x-text-headline e7306-e32 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2e m5my-2g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Benefits<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e33 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2y\"><ul>\n \t<li>Caller Queues<\/li>\n \t<li>Voice to Email \/w Transcription<\/li>\n \t<li>Group Ringing<\/li>\n \t<li>Intercom and Paging<\/li>\n \t<li>Use current VoIP Service<\/li>\n<\/ul><\/div><div class=\"x-text x-text-headline e7306-e34 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2e m5my-2g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Integration<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e35 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2y\"><ul>\n<li>PA Systems<\/li>\n<li>Pharmacy IVR<\/li>\n<li>Fax Machines<\/li>\n<\/ul><\/div><div class=\"x-text x-text-headline e7306-e36 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2e m5my-2g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Key Features<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e37 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><ul>\n<li>Department Groups<\/li>\n<li>Directory Dialing - Programmable Phone Book<\/li>\n<li>Multiple Call Handling<\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e38 m5my-0 m5my-f m5my-g\" id=\"phoneenhancements\"><div class=\"x-row x-container max width e7306-e39 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-r m5my-10 m5my-11 m5my-1e m5my-1f\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e40 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e41 m5my-26 m5my-27 m5my-28 m5my-29 m5my-2c m5my-2d m5my-2i\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Phone System Enhancements<\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e42 m5my-0 m5my-3 m5my-4 m5my-9 m5my-h\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-image\"><\/div><div class=\"x-bg-layer-upper-color\"><\/div><\/div><div class=\"x-row e7306-e43 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-u m5my-12 m5my-1g\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e44 m5my-1t m5my-1v m5my-1y\"><div class=\"x-bg\" aria-hidden=\"true\"><div class=\"x-bg-layer-lower-color\"><\/div><\/div><span class=\"x-image x-hide-lg x-hide-xl e7306-e45 m5my-32 m5my-34 m5my-36 m5my-37\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2024\/09\/avaya-hear_bg.jpg\" width=\"1280\" height=\"591\" alt=\"Desk phone with sidecar attachment\" loading=\"lazy\"><\/span><div class=\"x-text x-text-headline e7306-e46 m5my-26 m5my-29 m5my-2d m5my-2i m5my-2j\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">What do you get with Call Reporting?<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e47 m5my-2m m5my-2n m5my-2p m5my-2r m5my-2z m5my-30\"><p>Call Reporting offers a revolutionary set of features designed to overcome the limitations of traditional call history and reporting software.<\/p>\n<p>Call Reporting provides detailed and accurate information by connecting directly to your phone system. By logging all events on each call from hello to hang up, adding visibility and peace of mind to call tracking.<\/p><\/div><\/div><div class=\"x-col e7306-e48 m5my-1t m5my-1u m5my-1v\"><hr class=\"x-line x-hide-md x-hide-sm x-hide-xs e7306-e49 m5my-21 m5my-22\"\/><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e50 m5my-0 m5my-8 m5my-a m5my-i\"><div class=\"x-row x-container max width e7306-e51 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-r m5my-13 m5my-1h\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e52 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline has-graphic e7306-e53 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2g m5my-2k\"><div class=\"x-text-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2024\/09\/circle-reports.svg\" width=\"72\" height=\"71\" alt=\"Image\" loading=\"lazy\"><\/span><\/span><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Detailed Reports<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e54 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><p>We have over 50 standard reports to create visibility and efficiency to call reporting. With Standard Reports, you can add clarity and accountability to call tracking.<\/p>\n\n<ul>\n \t<li>Use the Report Scheduler, which allows you to run reports automatically every hour, day, week, or month and send them to an email address or save them to a file.<\/li>\n \t<li>Expand or simplify call tracking statistics for specific agents, groups, trunks, and extensions.<\/li>\n \t<li>Cost saving by identifying and removing phone lines that are not needed.<\/li>\n<\/ul><\/div><\/div><div class=\"x-col e7306-e55 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline has-graphic e7306-e56 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2g m5my-2k\"><div class=\"x-text-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2024\/09\/circle-phone.svg\" width=\"72\" height=\"70\" alt=\"Image\" loading=\"lazy\"><\/span><\/span><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Emergency Call Notifications<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e57 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><p>With Call Reporting Desktop you have the ability to notify specified users with a pop\u2010up window whenever an emergency number is dialed by any user. This allows managers and others to be quickly notified of a potential emergency. This notification is not restricted to 911 or emergency numbers.<\/p>\n\n<ul>\n \t<li>Notify users through email<\/li>\n \t<li>Not only limited to emergency numbers<\/li>\n \t<li>Sends alert as soon as a sequence of numbers is dialed<\/li>\n<\/ul><\/div><\/div><div class=\"x-col e7306-e58 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline has-graphic e7306-e59 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2g m5my-2k\"><div class=\"x-text-content\"><span class=\"x-graphic\" aria-hidden=\"true\"><span class=\"x-image x-graphic-child x-graphic-image x-graphic-primary\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2024\/09\/circle-cradle-to-grave.svg\" width=\"72\" height=\"70\" alt=\"Image\" loading=\"lazy\"><\/span><\/span><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Cradle to Grave<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e60 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><p>Call Reporting offers Cradle to Grave, an application that details all inbound, outbound, and internal calls from start to finish. This program tracks all events that are performed for each call and has the ability to expand on each aspect tracked.<\/p>\n\n<ul>\n \t<li>Validates and details standard reports<\/li>\n \t<li>Drill down to specific call information by using search filter criteria<\/li>\n \t<li>User\u2010friendly, easy to understand and analyze<\/li>\n \t<li>Customizable layout to fit your company\u2019s needs<\/li>\n<\/ul><\/div><\/div><div class=\"x-col e7306-e61 m5my-1t m5my-1u m5my-1v m5my-1w\"><span class=\"x-image e7306-e62 m5my-32 m5my-34 m5my-36 m5my-37\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2024\/09\/call-reports.png\" width=\"512\" height=\"460\" alt=\"View of phone call reports on a laptop computer\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e63 m5my-0 m5my-8 m5my-a m5my-i\"><div class=\"x-row x-container max width e7306-e64 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-r m5my-s m5my-18 m5my-1i\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e65 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e66 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2e m5my-2g m5my-2h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Realtime Wallboards<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e67 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t m5my-2x\"><ul>\n<li>Customizable displays and alerts<\/li>\n<li>Real-time view of call volume, wait times, and agent availability<\/li>\n<li>Keeps teams on track, providing clear goals and improved collaboration<\/li>\n<\/ul><\/div><\/div><div class=\"x-col e7306-e68 m5my-1t m5my-1u m5my-1v\"><span class=\"x-image e7306-e69 m5my-32 m5my-34 m5my-36 m5my-37\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2024\/09\/phone-wallboard-1.png\" width=\"1552\" height=\"954\" alt=\"Wallboard interface showing phone call statistics\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e70 m5my-0 m5my-2 m5my-6 m5my-8 m5my-j\"><div class=\"x-row x-container max width e7306-e71 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-u m5my-10 m5my-1e m5my-1j\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e72 m5my-1t m5my-1u m5my-1v m5my-1w\"><div class=\"x-text x-text-headline e7306-e73 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2d m5my-2e m5my-2g m5my-2h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Call Queuing<\/h3>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e74 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t m5my-2x\"><ul>\n<li>Informs customers of their place in queue<\/li>\n<li>Informs customers of their estimated wait time<\/li>\n<li>Allows queue callback<\/li>\n<li>Useful in busy service department centres<\/li>\n<\/ul><\/div><\/div><div class=\"x-col e7306-e75 m5my-1t m5my-1u m5my-1v\"><span class=\"x-image e7306-e76 m5my-32 m5my-36 m5my-37 m5my-38\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/call-queueing.jpg\" width=\"941\" height=\"527\" alt=\"Call queueing for customers\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e77 m5my-0 m5my-a m5my-g m5my-i\"><span class=\"x-separator-top-angle-out\" style=\"top: 0px; height: 35px; color: #9a1d20;\" aria-hidden=\"true\"><svg class=\"angle-top-out\" style=\"fill: currentColor;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\"><polygon points=\"100,0 100,100 0,100\"\/><\/svg><\/span><div class=\"x-row x-container max width e7306-e78 m5my-m m5my-n m5my-o m5my-p m5my-q m5my-r m5my-s m5my-18 m5my-1k\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e79 m5my-1t m5my-1u m5my-1v\"><div id=\"Enhancement-FAQ\" class=\"x-text x-text-headline e7306-e80 m5my-24 m5my-26 m5my-27 m5my-28 m5my-29 m5my-2a m5my-2b m5my-2d m5my-2g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h3 class=\"x-text-content-text-primary\">Frequently Asked Questions<\/h3>\n<\/div><\/div><\/div><div class=\"x-acc e7306-e81 m5my-3c\" id=\"x-acc-e7306-e81\"><div class=\"e7306-e82 x-acc-item\"><button id=\"tab-e7306-e82\" class=\"x-acc-header\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"panel-e7306-e82\" data-x-toggle=\"collapse\" data-x-toggleable=\"e7306-e82\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">What's a call queue?<\/span><\/span><\/button><div id=\"panel-e7306-e82\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e7306-e82\" data-x-toggleable=\"e7306-e82\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><div class=\"x-text x-content e7306-e83 m5my-2m m5my-2n m5my-2s m5my-31\">Think of a call queue as a virtual line for any incoming call. Until an agent can pick up, customers wait and are given an estimated hold time. Each inbound call will be answered in the order received at the call center.<\/div><\/div><\/div><\/div><div class=\"e7306-e84 x-acc-item\"><button id=\"tab-e7306-e84\" class=\"x-acc-header\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"panel-e7306-e84\" data-x-toggle=\"collapse\" data-x-toggleable=\"e7306-e84\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">What is a queued callback?<\/span><\/span><\/button><div id=\"panel-e7306-e84\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e7306-e84\" data-x-toggleable=\"e7306-e84\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><div class=\"x-text x-content e7306-e85 m5my-2m m5my-2n m5my-2s m5my-31\">To improve the customer experience, they can opt to receive a callback from an available agent instead of staying on the line to continue waiting on hold in the call queue. Some call queuing software will automatically collect the customers' phone numbers, while others allow the customer to provide it themselves when they request a callback.<\/div><\/div><\/div><\/div><div class=\"e7306-e86 x-acc-item\"><button id=\"tab-e7306-e86\" class=\"x-acc-header\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"panel-e7306-e86\" data-x-toggle=\"collapse\" data-x-toggleable=\"e7306-e86\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Can customers leave a voicemail?<\/span><\/span><\/button><div id=\"panel-e7306-e86\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e7306-e86\" data-x-toggleable=\"e7306-e86\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><div class=\"x-text x-content e7306-e87 m5my-2m m5my-2n m5my-2s m5my-31\">Yes, some call queuing software allows customers to leave a voicemail message. Sometimes, no matter how good your hold music is, the customer would prefer to receive a callback when wait times get long. Leaving a voicemail means they will get the right agent for their inquiry.<\/div><\/div><\/div><\/div><div class=\"e7306-e88 x-acc-item\"><button id=\"tab-e7306-e88\" class=\"x-acc-header\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"panel-e7306-e88\" data-x-toggle=\"collapse\" data-x-toggleable=\"e7306-e88\"><span class=\"x-acc-header-content\"><span class=\"x-acc-header-indicator\">&#x25b8;<\/span><span class=\"x-acc-header-text\">Are CBS phone services cloud-based or on-site?<\/span><\/span><\/button><div id=\"panel-e7306-e88\" role=\"tabpanel\" aria-hidden=\"true\" aria-labelledby=\"tab-e7306-e88\" data-x-toggleable=\"e7306-e88\" data-x-toggle-collapse=\"1\" class=\"x-collapsed\"><div class=\"x-acc-content\"><div class=\"x-text x-content e7306-e89 m5my-2m m5my-2n m5my-2s m5my-31\">CBS offers both <a href=\"\/services\/cloud-phone-systems\/\" target=\"_blank\" rel=\"noopener\">cloud-based<\/a> and traditional on-site solutions to customers. Either way, you receive real-time reporting and all the customizable options you want to meet the needs of your business. Plus, either solution is scalable and designed to grow with you.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><span class=\"x-separator-bottom-angle-out\" style=\"bottom: 0px; height: 35px; color: #9a1d20;\" aria-hidden=\"true\"><svg class=\"angle-bottom-out\" style=\"fill: currentColor;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\"><polygon points=\"0,100 100,0 0,0\"\/><\/svg><\/span><\/div><div class=\"x-section e7306-e90 m5my-0 m5my-2 m5my-3 m5my-7 m5my-k\" id=\"devices\"><div class=\"x-row x-container max width e7306-e91 m5my-m m5my-o m5my-q m5my-u m5my-x m5my-11 m5my-14 m5my-15 m5my-1l m5my-1m\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e92 m5my-1t m5my-1u m5my-1v m5my-1w\"><span class=\"x-image e7306-e93 m5my-32 m5my-35 m5my-36 m5my-39\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/avaya-j179-j100.png\" width=\"690\" height=\"500\" alt=\"Desk phone for business\" loading=\"lazy\"><\/span><\/div><div class=\"x-col e7306-e94 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e95 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2c m5my-2d m5my-2e\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Desk Phones<\/h2>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e96 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2v\"><p>CBS provides analog, digital, IP and full PBX phone systems that allow you to start small and grow with your business.<\/p><\/div><div class=\"x-text x-content e7306-e97 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><p>Features include:<\/p>\n<ul>\n<li>Voicemail &amp; auto-attendant<\/li>\n<li>Conferencing<\/li>\n<li>Paging to phone speakers or PA system<\/li>\n<li>System monitoring &amp; management<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e98 m5my-0 m5my-3 m5my-6 m5my-7 m5my-d\" id=\"rf-phone-gun\"><span class=\"x-separator-top-angle-in\" style=\"top: 0px; height: 50px; color: #e6e6e6;\" aria-hidden=\"true\"><svg class=\"angle-top-in\" style=\"fill: currentColor;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\"><polygon points=\"0,100 0,100 0,0\"\/><polygon points=\"0,100 100,100 100,0\"\/><\/svg><\/span><div class=\"x-row x-container max width e7306-e99 m5my-m m5my-o m5my-q m5my-u m5my-x m5my-11 m5my-14 m5my-15 m5my-1l m5my-1n\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e100 m5my-1t m5my-1u m5my-1v m5my-1w\"><span class=\"x-image e7306-e101 m5my-32 m5my-35 m5my-36 m5my-39\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/RFPhoneGun_web.png\" width=\"500\" height=\"300\" alt=\"Wireless phones for business\" loading=\"lazy\"><\/span><\/div><div class=\"x-col e7306-e102 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e103 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2c m5my-2d m5my-2e\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Wireless Phones<\/h2>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e104 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2v\"><p>Now available as a smartphone, for more functionality while keeping the security of an in-house wireless device.<\/p><\/div><div class=\"x-text x-content e7306-e105 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-30\"><p>More than just a phone, this device has...<\/p>\n<ul>\n<li>Built-in barcode scanner<\/li>\n<li>Push-to-talk (PTT) broadcast messages<\/li>\n<li>Integrate with walkie-talkies through the CBS Call Box system<\/li>\n<li>Custom Android Apps designed by CBS<\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e7306-e106 m5my-0 m5my-2 m5my-3 m5my-6 m5my-7\"><div class=\"x-row x-container max width e7306-e107 m5my-m m5my-o m5my-p m5my-q m5my-r m5my-x m5my-11 m5my-14 m5my-1l m5my-1o\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e108 m5my-1t m5my-1u m5my-1v\"><div class=\"x-text x-text-headline e7306-e109 m5my-24 m5my-26 m5my-27 m5my-2a m5my-2b m5my-2c m5my-2d m5my-2e\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Options &amp; Accessories<\/h2>\n<\/div><\/div><\/div><div class=\"x-text x-content e7306-e110 m5my-2m m5my-2n m5my-2o m5my-2r m5my-2t m5my-2u m5my-2v\">CBS provides several additional options and accessories for your phone system, including:<\/div><\/div><\/div><\/div><div class=\"x-row x-container max width e7306-e111 m5my-m m5my-n m5my-o m5my-p m5my-r m5my-v m5my-z m5my-11 m5my-16 m5my-1a m5my-1p\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e112 m5my-1r m5my-1t m5my-1u m5my-1v m5my-1z\"><div class=\"x-text x-content e7306-e113 m5my-2m m5my-2n m5my-2r m5my-2s m5my-2t\"><ul>\n \t<li>Wired &amp; Wireless Headsets<\/li>\n \t<li>Boardroom Conference Phones<\/li>\n \t<li>Audio &amp; Video Conference Bridge<\/li>\n \t<li>Fax Services (Traditional, Web, Email)<\/li>\n<\/ul><\/div><\/div><div class=\"x-col e7306-e114 m5my-1t m5my-1u m5my-1v\"><span class=\"x-image e7306-e115 m5my-32 m5my-34 m5my-35 m5my-36\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/Picture1.png\" width=\"963\" height=\"680\" alt=\"Boardroom conference video call\" loading=\"lazy\"><\/span><\/div><div class=\"x-col e7306-e116 m5my-1r m5my-1t m5my-1u m5my-1v m5my-1w m5my-1z\"><div class=\"x-row e7306-e117 m5my-m m5my-n m5my-o m5my-p m5my-u m5my-16 m5my-17 m5my-1q\"><div class=\"x-row-inner\"><div class=\"x-col e7306-e118 m5my-1t m5my-1u m5my-1v\"><span class=\"x-image e7306-e119 m5my-32 m5my-34 m5my-35 m5my-36\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/Yealink-WH63-e1643827786866.png\" width=\"91\" height=\"87\" alt=\"Headset microphone for phone system on a stand\" loading=\"lazy\"><\/span><\/div><div class=\"x-col e7306-e120 m5my-1t m5my-1u m5my-1v\"><span class=\"x-image e7306-e121 m5my-32 m5my-34 m5my-35 m5my-36\"><img decoding=\"async\" src=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/CP930W-1024x628-1.png\" width=\"232\" height=\"155\" alt=\"Boardroom conference phone for business\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Phone Systems CBS partners with industry leaders to provide the best in voice &#038; communications solutions.Phone Systems by CBS Communication is essential to running a successful business. CBS specializes in on-premise and cloud-hosted phone systems to meet the needs of our customers, backed by our excellent installation and support service. We provide the best return on your investment in a &#8230; <a href=\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/\" class=\"more-link\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":6785,"parent":5362,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-5.php","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-7306","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Phone Systems - Computerized Business Solutions Inc.<\/title>\n<meta name=\"description\" content=\"CBS phone systems come with many features to meet the needs of our customers, backed by our excellent installation and support service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Phone Systems\" \/>\n<meta property=\"og:description\" content=\"CBS phone systems come with many features to meet the needs of our customers, backed by our excellent installation and support service.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/\" \/>\n<meta property=\"og:site_name\" content=\"Computerized Business Solutions Inc.\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-17T18:36:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1709\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/\",\"url\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/\",\"name\":\"Phone Systems - Computerized Business Solutions Inc.\",\"isPartOf\":{\"@id\":\"https:\/\/cbsunified.com\/copy\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg\",\"datePublished\":\"2024-10-09T12:33:24+00:00\",\"dateModified\":\"2025-06-17T18:36:19+00:00\",\"description\":\"CBS phone systems come with many features to meet the needs of our customers, backed by our excellent installation and support service.\",\"breadcrumb\":{\"@id\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#primaryimage\",\"url\":\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg\",\"contentUrl\":\"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg\",\"width\":2560,\"height\":1709},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cbsunified.com\/copy\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Solutions\",\"item\":\"https:\/\/cbsunified.com\/copy\/solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Phone Systems\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cbsunified.com\/copy\/#website\",\"url\":\"https:\/\/cbsunified.com\/copy\/\",\"name\":\"Computerized Business Solutions Inc.\",\"description\":\"Your IT Department Since 1994\",\"publisher\":{\"@id\":\"https:\/\/cbsunified.com\/copy\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cbsunified.com\/copy\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cbsunified.com\/copy\/#organization\",\"name\":\"Computerized Business Solutions Inc.\",\"alternateName\":\"CBS\",\"url\":\"https:\/\/cbsunified.com\/copy\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/cbsunified.com\/copy\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2016\/12\/cbs-logo.png\",\"contentUrl\":\"http:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2016\/12\/cbs-logo.png\",\"width\":900,\"height\":300,\"caption\":\"Computerized Business Solutions Inc.\"},\"image\":{\"@id\":\"https:\/\/cbsunified.com\/copy\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/ca.linkedin.com\/company\/cbsunified\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Phone Systems - Computerized Business Solutions Inc.","description":"CBS phone systems come with many features to meet the needs of our customers, backed by our excellent installation and support service.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/","og_locale":"en_US","og_type":"article","og_title":"Phone Systems","og_description":"CBS phone systems come with many features to meet the needs of our customers, backed by our excellent installation and support service.","og_url":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/","og_site_name":"Computerized Business Solutions Inc.","article_modified_time":"2025-06-17T18:36:19+00:00","og_image":[{"width":2560,"height":1709,"url":"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/","url":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/","name":"Phone Systems - Computerized Business Solutions Inc.","isPartOf":{"@id":"https:\/\/cbsunified.com\/copy\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#primaryimage"},"image":{"@id":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#primaryimage"},"thumbnailUrl":"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg","datePublished":"2024-10-09T12:33:24+00:00","dateModified":"2025-06-17T18:36:19+00:00","description":"CBS phone systems come with many features to meet the needs of our customers, backed by our excellent installation and support service.","breadcrumb":{"@id":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#primaryimage","url":"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg","contentUrl":"https:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2022\/07\/desk-phone-voip.jpeg","width":2560,"height":1709},{"@type":"BreadcrumbList","@id":"https:\/\/cbsunified.com\/copy\/solutions\/phone-systems\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cbsunified.com\/copy\/"},{"@type":"ListItem","position":2,"name":"Solutions","item":"https:\/\/cbsunified.com\/copy\/solutions\/"},{"@type":"ListItem","position":3,"name":"Phone Systems"}]},{"@type":"WebSite","@id":"https:\/\/cbsunified.com\/copy\/#website","url":"https:\/\/cbsunified.com\/copy\/","name":"Computerized Business Solutions Inc.","description":"Your IT Department Since 1994","publisher":{"@id":"https:\/\/cbsunified.com\/copy\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cbsunified.com\/copy\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/cbsunified.com\/copy\/#organization","name":"Computerized Business Solutions Inc.","alternateName":"CBS","url":"https:\/\/cbsunified.com\/copy\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cbsunified.com\/copy\/#\/schema\/logo\/image\/","url":"http:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2016\/12\/cbs-logo.png","contentUrl":"http:\/\/cbsunified.com\/copy\/wp-content\/uploads\/sites\/46\/2016\/12\/cbs-logo.png","width":900,"height":300,"caption":"Computerized Business Solutions Inc."},"image":{"@id":"https:\/\/cbsunified.com\/copy\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/ca.linkedin.com\/company\/cbsunified"]}]}},"_links":{"self":[{"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/pages\/7306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/comments?post=7306"}],"version-history":[{"count":7,"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/pages\/7306\/revisions"}],"predecessor-version":[{"id":7409,"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/pages\/7306\/revisions\/7409"}],"up":[{"embeddable":true,"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/pages\/5362"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/media\/6785"}],"wp:attachment":[{"href":"https:\/\/cbsunified.com\/copy\/wp-json\/wp\/v2\/media?parent=7306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}